Stans ('the company') takes your personal information seriously and complies with the 'Act on Promotion of Information and Communications Network Utilization and Information Protection.'
The company will notify any changes to the personal information handling policy through a website popup notice.
This policy will be implemented starting in 2023.
- Collected Personal Information Items
- The company collects the following personal information through online inquiries and job applications to use for user information collection:
- ο Collected items: Type of inquiry, name (customer name), contact number, email, subject, attachments, access logs
- ο Methods of personal information collection: Job applications, online inquiries
- Purpose of Collection and Use of Personal Information
- The company uses collected personal information for the following purposes:
- ο For handling online inquiries and service actions, and for collecting and using information for job applicants.
- Retention and Use Period of Personal Information
- The company will promptly destroy personal information once the purpose of its collection and use has been achieved. However, the following information will be retained for the specified periods mentioned below:
a. Reasons for retention based on internal policy:
- - Misuse records
- Retention reason: Prevention of misuse
- Retention period: 1 year
b. Reasons for retention according to relevant laws:
If retention is necessary under the provisions of related laws such as the Commercial Act, Consumer Protection Act in Electronic Commerce, etc., the company will retain member information for a specified period as stipulated by the laws. In this case, the company will use the retained information only for its storage purpose, and the retention period is as follows:
- - Records related to contracts or withdrawal of subscriptions
- Retention reason: Consumer Protection Act in Electronic Commerce
- Retention period: 5 years
- - Records related to payment and supply of goods
- Retention reason: Consumer Protection Act in Electronic Commerce
- Retention period: 5 years
- - Records related to electronic financial transactions
- Retention reason: Electronic Financial Transactions Act
- Retention period: 5 years
- - Records of consumer complaints or dispute resolution
- Retention reason: Consumer Protection Act in Electronic Commerce
- Retention period: 3 years
- Procedure and Method of Destroying Personal Information
- The company will promptly destroy the personal information once the purpose of its collection and use has been achieved. The destruction procedure and method are as follows:
- ο Destruction procedure
Information entered by members for registration, etc., is moved to a separate DB (in the case of paper, to a separate document box) after the purpose is achieved and is stored for a certain period according to internal policies and other relevant legal reasons (see retention and use period) before being destroyed.
Personal information moved to a separate DB is not used for purposes other than retention unless required by law.
- ο Destruction method
- Personal information stored in electronic file format is deleted using a technical method that cannot reproduce the records.
- Personal information printed on paper is destroyed by shredding or incineration.
- Outsourcing of Collected Personal Information
- The company does not outsource your information to external companies other than the contracted delivery, installation, and A/S companies without your consent. If such a need arises in the future, we will notify you of the outsourcing subject and the contents of the outsourced work and obtain your prior consent if necessary.
- Rights of Users and Legal Representatives and How to Exercise Them
- Users and legal representatives can inquire or modify the registered personal information of themselves or a child under 14 at any time, and can request cancellation of membership.
For inquiries/modifications of personal information for users or children under 14, click on 'Change Personal Information' (or 'Modify Member Information', etc.) or for membership cancellation (consent withdrawal), click on 'Membership Withdrawal' and go through the verification process for direct access, correction, or withdrawal.
Or, you can contact the personal information manager by written, phone, or email, and we will take immediate action.
If you request correction of errors in personal information, the company will not use or provide the personal information until the correction is completed.
Also, if incorrect personal information has been provided to a third party, we will immediately notify the third party of the correction results to ensure correction is made.
The company handles personal information that has been terminated or deleted at the request of the user or legal representative according to the "Retention and Use Period of Personal Information Collected by the Company" specified above, and processes it so that it cannot be viewed or used for other purposes.
- Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
- The company operates 'cookies' that frequently store and retrieve your information. A cookie is a very small text file sent to your browser by the server used to operate the company's website and is stored on your computer's hard disk. The company uses cookies for the following purposes:
- ▶ Purposes of using cookies
Analyzing the frequency of access or visit duration of members and non-members, understanding users' preferences and areas of interest, tracking their paths, and through this, providing targeted marketing and personalized services. You have the option to accept or refuse the installation of cookies. Thus, you can choose to allow all cookies, be notified whenever a cookie is being saved, or refuse all storage of cookies in your web browser settings.
- ▶ How to refuse cookie settings
Example: To refuse cookie settings, you can select the option in your web browser to allow all cookies, be checked each time a cookie is saved, or refuse all storage of cookies.
Setting example (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse the installation of cookies, there may be difficulties in providing the service.
- Personal Information Complaint Service
- The company has designated the following department and personal information manager to protect customers' personal information and handle complaints related to personal information.
Personal Information Manager
- Name : Administrator
- Email : stans@stans.co.kr
- Phone Number :
You can report all personal information protection related complaints that occur while using the company's services to the personal information manager or the relevant department. The company will provide prompt and sufficient answers to the users' complaints.
- If you need to report or consult about personal information infringement, please contact the following institutions:
- 1.Personal Dispute Mediation Committee (www.1336.or.kr/1336)
- 2.Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
- 3.Supreme Prosecutors' Office Internet Crime Investigation (http://icic.sppo.go.kr/02-3480-3600)
- 4.National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)